How a video consultation works

The procedure of a video consultation is explained in the video (currently only available in German):


Procedure of a video consultation:

  • Please call the practice
  • You will get an appointment and a 6-digit TAN
  • Visit the site with a compatible end device
  • Enter your 6-digit TAN
  • You are then in the virtual waiting room
  • The doctor joins as soon as he can

Compatible devices:

  • Windows with Chromium Edge, Chrome or Firefox Browser.
  • Mac with Safari, Chrome or Firefox browser.
  • iOS (iPhone or iPad) version 13.4 or higher with Safari.
  • Android with Chrome, Firefox or Samsung Internet Browser.