The procedure of a video consultation is explained in the video (currently only available in German):
https://media.docsinclouds.com/helpdesk/TeleDoc_Patientenvideo.mp4
Procedure of a video consultation:
- Please call the practice
- You will get an appointment and a 6-digit TAN
- Visit the site https://teledoc.cloud with a compatible end device
- Enter your 6-digit TAN
- You are then in the virtual waiting room
- The doctor joins as soon as he can
Compatible devices:
- Windows with Chromium Edge, Chrome or Firefox Browser.
- Mac with Safari, Chrome or Firefox browser.
- iOS (iPhone or iPad) version 13.4 or higher with Safari.
- Android with Chrome, Firefox or Samsung Internet Browser.